Mantsinen Group Ltd Oy is a North Karelian family company that has its roots in the logistics service industry. Mantsinen started by transporting firewood and log, but over time, the company’s operations have expanded to industrial services. During the 2000s, Mantsinen started its line of material handling equipment. The company produces the machines independently from start to finish, and they are sold all over the world.
Testing the Vuolearning online learning platform convinced Mantsinen of how easy it is to use
Mantsinen Group started using Vuolearning in 2019. Mantsinen’s Training Manager Pekka Penttinen felt that the training the company offers could be organized more efficiently and that the results needed to be monitored better. The company decided to try using Vuolearning’s test environment first. By testing the platform, they found that using the platform is easy and simplifies creating online courses.
The learning platform is mainly used for training external customers’ machine operators and maintenance personnel, and for basic orientation training. These training courses aim to give the participants the tools and knowledge they need to safely operate Mantsinen’s machinery wherever they are located.
New courses are constantly added to the selection, and the contents are very popular. The company is very satisfied with Vuolearning’s learning platform, and the staff says that creating new content and updating existing courses has been easy and effortless.
Easy to use in multiple languages
Mantsinen offers the same courses in approximately 10 different languages on their Vuolearning platform. Creating the different language versions has been easy, and transitions from one language to another function smoothly. Translating Mantsinen’s online courses has also been effortless – the basic course material has been sent to a translation agency and when it has been translated, bringing the finished translation to the platform has been a simple process, Penttinen says.
If you are planning on translating your courses, Mantsinen recommends planning the original language version of the course very carefully and as ready as possible before starting the translation process.
One solution for both internal and external training
The company started using the learning platform for creating courses for external target groups, i.e., its customers. The feedback they have received regarding the learning environment has been positive. The existing online courses are improved all the time, and the company plans to add video material to the courses to make them even more engaging. The learning platform has also been used to create orientation courses for internal use. Marko Heiskanen, Mantsinen’s IT Manager, has been in charge of these courses.
Managing target groups and distributing materials to different target groups through the Vuolearning learning environment has been a good solution for the company. Some of the materials made for external target groups have also been utilized for internal training. Hosting both external and internal training courses on a single platform has saved resources, as there is no longer a need to prepare materials for two separate platforms. This has made course maintenance easier.
Vuolearning is a fast service provider with a good problem-solving capacity
Mantsinen has been very pleased with Vuolearning’s customer service response times. They have felt that the Vuolearning learning platform is a cost-effective solution that provides content that is equally high in quality and professionality as content provided by other, more expensive solutions. The usability and features of the learning environment are in great balance with its pricing.
During the couple of years that they have been using Vuolearning, Heiskanen and Penttinen have noticed how the platform has improved through new functionalities. They feel that it is good that all customers are given access to new features at the same time instead of the service being tailored for individual customers and new features coming at an additional cost.
Vuolearning is a very fast service provider with a good problem-solving capacity, and the well-functioning customer service is of course a cherry on top of the cake. We would definitely like to continue our cooperation in the future, agree both Penttinen and Heiskanen.